Maintenance & Repair Solutions

Service Calls (Break/Fix)

Whether it’s the expected or unexpected Moves Adds Changes (MAC’s), Complete Tech Solutions’ On-Site Labor offering provides retailers with the means to get a qualified technician to any store location at a moment’s notice.

Complete Tech Solutions’ staffing team work from a field force of over 1,200 service technicians across the country to carefully match the required skill set to the service call or project. Complete Tech Solutions’ Mission Control team then closely monitors the event to ensure it is successfully completed in the time frame allotted.

Increase Store Up-time with Flexible Maintenance & Repair Solutions

Too often retailers and restaurants are paying for repair services they don’t actually need. By taking the time to fully analyze the store, pos equipment and failure history, Complete Tech Solutions is able to design a Maintenance and POS Repair service model that fits your specific needs. Once the new solution is in place, you will realize increases in store uptime, operational efficiency and overall cost savings.

Other benefits include:

  • High-quality repairs and responsive service.
  • Brand neutral; skilled in servicing a broad range of equipment.
  • Can be a single-source maintenance provider for all equipment helping you consolidate vendors for even greater efficiency and cost savings.
  • Consumable and warranty management enhancement options.
  • 24/7 visibility on projects, inventory levels and movement, service calls, refurbishment, deployment and more.